I recently purchased my first property and had the pleasure of allowing the Loan Market Lower North Shore team assist me with my mortgage. I reached out to Chris Champion who from the very first interaction made me feel incredibly reassured and explained things to me in a very simple format. With this being my first property purchase, It was very much a learning curve and I was going into the process expecting quite a daunting experience with some complex terminology being thrown around in conversations. Chris did a great job of keeping things simple, understandable and transparent about how things worked. It made me feel at ease that Loan Market themselves do not take/make any money directly from me, the customer. The team made what can be an incredibly complex couple of weeks a complete hands off process by managing the offset account setup and communicating contractuals with solicitors on my behalf, rarely asking me to intervene.
I would highly recommend using Chris at Loan Markets, very honest, down to earth and professional and your win is directly correlated to his win with nothing coming out of your own pocket.
James Ward