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Alexander
Alexander

Alexander Heifetz

Managing Director of Complete Loan Solutions Pty. Ltd.

 

 

About your experienced Loan Market broker, Alexander Heifetz

 

Alexander has been in financial industry for over 17 years. His experience in finance with major banks and small lenders, as well as his extensive experience with the clients from dozens of cultural backgrounds located in Australia and overseas can guarantee he will find the right solution for you.

Unlike bank employees he is not restricted by only few loan products and does not have any weekly sales targets set by a boss. Alexander is his own boss and his only target is your satisfaction with the loan product and his service.

Whether you are self-employed or PAYG employee, first-time buyer or an experienced investor, looking into construction or purchase of established properties, planning to retire or starting a family, want a full loan or a pre-approval – Alexander promises to provide you with the best financial advice that suits your particular needs.

His experience helps him to stay tuned to the ever-changing conditions of the financial world and strict banks’ requirements. This ensures that his clients’ applications are processed quickly and smoothly making the whole experience hassle-free and stress-free for you.

The advice Alexander gives his clients extends beyond just finding the right loan: he educates his clients so that they can make informed decisions for themselves and make every dollar they borrowed work to their advantage for years to come.

Alexander meets his clients at the locations and times that suit them best. He appreciates different family and living circumstances of his clients and deeply respects their privacy.

 

How you'll work together: 

Alexander’s services start with the first telephone conversation and continue well beyond the loan settlement date. He understands that people’s financial needs change as well as the financial situation on the market, and he offers periodical financial reviews to his clients and helps with new loans when required. Alexander’s regular e-Newsletters and Facebook updates help his clients to stay tuned to the finance and property market changes and should any news trigger a question his clients know that he is just a phone call away. Alexander also sends his clients regular updates in regards to interest rates movements and any changes in policies of their lender.

Since Alexander works with a large number of professionals he has direct contacts with a number of family lawyers, solicitors, accountants and real estate agents, and can refer you to an appropriate professional to assist with your needs and requirements.

 

He speaks your language:

Alexander’s ability to communicate in three languages – English, Russian and Hebrew – means he can help a large number of people through the home loan process. So even if you do not speak English well, he is more than happy to clarify for you the complexities of applying for a home loan in the language you understand. He is also able to read and understand a number of East and West European languages.

 

More than home loans:

Alexander specialises in Residential (Home & Investment) and Commercial finance, including business, equipment and car finance as well as Insurance (Home & Contents, Landlord & Car Insurance).

 

Alex is your mortgage expert no matter where you are located.

Alex helps customers in the following locations, aall across Australia and people overseas. 

  • Melbourne Inner and South Eastern Suburbs
  • Brighton & Brighton East
  • Elwood
  • Elsternwick
  • Ripponlea
  • St Kilda & St Kilda East
  • Balaclava
  • Prahran
  • Windsor
  • Armadale
  • Malvern & Malvern East
  • Caulfield, Caulfield North & Caulfield South
  • Ormond
  • Bentleigh & Bentleigh East
  • Carnegie
  • Glen Huntly
  • Murrumbeena
  • Hughesdale
  • Moorabbin
  • Cheltenham
  • Oakleigh
  • Highett
  • Seaford
  • Frankston
  • Alexander has happy clients across different parts of Melbourne and state of Victoria, as well as WA, NSW, QLD and overseas.

 

Memberships and Qualifications

  • Mortgage and Finance Association of Australia (MFAA)
  • Credit and Investments Ombudsman (CIO)
  • Diploma of Financial Services (Finance/Mortgage Broking Management)
  • Certificate IV in Financial Services (Finance/ Mortgage Broking)
  • Commercial Lending Accreditation
  • M.Sc.C.Sc (Masters in Computer Science)
  • M.Sc.E.E (Masters in Electrical Engineering – Telecommunications)

 

Client testimonials 

My husband Alex and I thank you for the countless hours, time, dedication and effort you put in to have our loan approved. Alexander, your communication with us, your engagement and step by step guidance in the whole processes was truly amazing.
Your knowledge and experience of the loan market is the best of the best and your dedication to your clients is caring and empathetic. The Journey you take your clients through to achieving their goal of either refinancing or buying a property is truly seamless and achievable and we would not hesitate to recommend you to family and friends.
Thank you Alexander for all you have done for us. 
- Alexander and Tania Soifer - Somerville, VIC
 
In all my dealings with Alexander, he has exhibited the highest level of professionalism, in terms of quick turn-around of loan applications, deep understanding of financial products and a thorough appreciation of the housing market. Going above and beyond, he has always demonstrated an abiding commitment to getting the best deal possible for his client. If you're looking for a broker with experience, strong work ethic and integrity, then Alexander is your man!
- Alexander Hoffman - Caulfield, VIC
 
Alexander made purchasing an investment property very easy. He always took the time to explain the details and went out of his way to make sure I got the best deal and that it all happened on time. I have since purchased another investment property with Alexander’s help and will continue to use him for all future purchases.
- Alison Thompson - Yarra Glen, VIC
 
You don't pay Alex enough for what he does. He goes the extra mile for his customers. We achieved a great outcome only because of Alex's knowledge and professionalism. After you turn 50, it is more difficult to get a home loan, but Alex navigated us to fantastic deal. Thank you, Alex! Best Anders
- Anders Ljungkvist and Angela Wallinger - Oakleigh, VIC
 
Fantastic Alexander! What an excellent job you did, that's the fastest approval I have seen!
- Arian Gorjy (YARAN Property Group) - South Perth, WA
 
Alex has given us sound advice in choosing a loan to purchase two properties and refinancing one of those properties. He was invaluable in setting up the loan within a very short time frame – guiding us through the terms, paper work and ensuring the bank met the time frame. When we were selecting an investment property he enabled us to make a very informed decision giving us the history of the property we were considering and others in the area for comparison as well as an estimated value of the property. We highly recommend Alex’s friendly, efficient and highly professional services.
- Brian and Wendy Renehan, Oakleigh East VIC
 
I found Alexander through a colleague recommendation, when I was looking to buy my first property. He answered every question with no hesitation at all. He explained everything so well and in such professional level, making the whole process simple and hassle free.It was great to have such a specialized, responsive and honest broker hold my hand the whole way making nothing too intimidating. 
Alexander helped me go through all my mortgage options and in the end, we got the best deal suitable for me with a great rate. I couldn’t have asked for a better experience. I will highly recommend him to anyone looking for a broker as he is the finest in his field.
- Chrysanthi Kogkou - Abbotsford, VIC
 
My husband and I entered the mortgage market quite naive. It didn't take us long to realise we may have been in over our heads. Our burden was lifted by the end of our first meeting with Alex.Alex championed the whole process for us from start to finish. Without his industry knowledge and contacts we may never have arrived where we are.We are in a much better place emotionally and have trust in Alex's knowledge and expertise.If you want the best financial guru I've had the privilege of dealing with I implore you to contact Alex. Alex, we are so grateful that you have championed the whole process for us. We are indebted to you.
- Cindy Lovell - Werribee, VIC
 
Alexander Heifetz really worked hard to make sure we got the finance we needed, often under difficult conditions set by the banks. He was endlessly patient, professional and courteous in all his dealings with us and ‘fought our corner’ very well to make sure that we got the finance we needed. I can recommend his services as an excellent broker.
- David and Melinda Reynolds (Raw Travel P/L) - Mornington, VIC
 
Alexander is one of the most diligent and hard-working people I've met. He always provides a level of service above and beyond from what any standard broker would provide. I've spent many hours talking to various brokers and none have impressed me as much as Alexander has. His communication skills are truly outstanding which have enabled him to really understand our financial needs. He has worked with us to establish new loans, refinance and restructure existing loans to deliver great financial outcomes in these volatile times. I highly recommend making the time to speak with Alexander about your personal and/or business loan needs.
- David Gelman (PHR P/L) - Bentleigh East, VIC
 
We have been recommending our clients to Alexander Heifetz from Loan Market for the last five years. We have found Alexander to be very efficient and knowledgeable in his work and our clients have always been extremely pleased with him. I have also used Loan Market for my own properties so I can speak from personal experience when I say that they are very good at what they do. Thank you for looking after our clients in the past and hopefully many more to come.
- Dina Dybner (Star Conveyancing) - Carnegie, VIC
 
Alexander is such amazing and giving person; he is always there for you when you need assistance and willing to help. He really goes above and beyond for your every need. Thank you so very much for making my first investment property purchase so quick and easy. I will definitely come to Alexander time and time again to purchase property.
- Dion Li Rosi - South Morang, VIC
 
I have known Alex for many years and he has helped me several times with re-financing my property. He is extremely professional, diligent and goes above and beyond to secure his customers the best possible deal. As an expat who derives my income outside Australia, the current banking climate makes it quite challenging to secure a good rate on a loan. Alex rose to the challenge and was able to negotiate a top fixed and variable rate with a lender, even pushing them to concede to a lower rate than was originally agreed. He kept me completely in the loop throughout the whole process. I would not hesitate to use his services again in the future. Thanks again for all your efforts Alex!
- Dmitry Ilyaev - UK, Singapore, Australia
 
From the very first moment we sent an email to Alexander, mentioning that we would like to move all our finances to a new financial institution, we had an immediate response and met Alexander within hours, it seemed. With his charismatic way, we soon learnt that Alexander is extremely efficient and proactive. With a mountain of paperwork that needed to be completed, we were more than happy to leave this task to him. He assured us that it was part of his service. Then with thorough explanations, all that was required from us, was a few signatures. We had always been sceptical of Financial Brokers in the past and can now say we are very satisfied that in this instance, all the Ts were crossed and is were dotted.  Alexander kept a keen eye on everything all the way through to completion.  We were kept informed at every step of the way. We would recommend Alexander to anyone requiring a better deal. They can rest assured that he will make it a very easy transition to the next financial phase of life.
- Dominic and Debra - Bentleigh, VIC
 
I am writing to thank you for your tremendous assistance in helping us to refinance our Home Loan in October, 2009. It was refreshing to work with a professional who goes so far beyond expectations to ensure the best result for the client. Your meticulous attention to detail ensured that the processing of our application occurred without undue delay or inconvenience and enabled us to make the move to our new house without additional stress and more than 12 months later, we are still happy with the excellent advice you gave us.
- Dr. Andrew Holland - Highett VIC
 
Alexander, Thank you very much for your great work.
We will definitely recommend you to all our friends.
- Eduard Guliev and Svetlana Datsina - Hawthorn East, VIC
 
Thanks Alex, I really appreciate the work and detail that you have put into our project.
Evert and I want you to know that we are so appreciative of what you are doing for us, we know the hours that you are putting into this, - seem to be endless. So thank you.
- Evert & Lauren Veenhof (Zelanga Steel) - Templestowe Lower, VIC
 
Thanks a lot, Alex!
We are very happy with the way you managed the whole process - will keep highly recommending you to our friends and other people.
- Evgeniy Perfilyev & Anna Perfilyeva - Heathmont, VIC
 
Alexander, I see why Paul recommended you. He's a great judge of character. You're not only a true professional, you're a great person with it. I appreciate your empathy.Thank you once again for your professionalism and your personal touch. I will keep in touch and hope to send lots of business your way.
- Geoffrey Spillane - Eden, NSW
 
I have known Alex for 15 years. Alex has seen me go through some serious life changes but is always there to answer my questions, and to provide guidance. Alex's professional and meticulous attention to detail has given me the confidence to expand my property portfolio by showing me a range of options and products to suit my needs. I have purchased properties on both sides of the country all providing their own challenges due to government regulations and distance. With the help of modern technology and Alex's extensive knowledge of the financial industry, all my property settlements have been processed seamlessly. As a result, I can now see myself achieving an early retirement. (Let's just say before 50yr)
- Gregory Ramsdale - Balga, WA
 
It's still hard to believe that Ilia and I are the owners of  2 properties now! WOW ! Sure it couldn't be done so quick and smooth without your professional help and friendly support. Thank you for that! Of course we will spread the word about you, however most of our friends know about you already :-(We wish you a further success and prosperity in your business! 
- Ilia & Lea Frenkel - Bentleigh, VIC
 
Alex has provided excellent service to me and my clients for many years. I have used him personally in arranging quite complex lending transactions and I have no hesitation in endorsing him as a very dedicated and knowledgeable finance professional.
- Ilya Fisher - Principal of Mayfair Legal - Melbourne, VIC
 
Alex has been a valuable asset for us when we refinanced our properties to purchase our family home. He was able to meet us outside business hours and was very flexible in making sure our needs were met. He was able to secure us a rate that was better than what I was able to negotiate with my bank directly and assisted with the paperwork from beginning to end. I would definitely recommend him to someone that is looking to take out a new loan or re-finance an existing one.
- I.Z. - Balaclava, VIC
 
Alexander is a tireless broker who has always provided the best service possible. He has always explained all the options and details necessary to make my decisions. I do not hesitate to recommend to all my friends and colleagues.
- Ladi and Ethel Domingo - Wantirna, VIC
 
My partner and I wouldn’t be able to refinance our three loans without Alex’s help. 
He offered us the best deal on the market and made it happen in a few weeks. 
We felt confident dealing with him. Alex answered all our questions and helped us a great deal with the paper work. 
It was an honour to be a client of Alex. We knew we received a highly professional and fair service.
We have been known Alex Heifetz for the last 8 years and have always confidently recommended him to our colleagues and friends.
- Lea Frenkel - Bentleigh, VIC
 
I am delighted with the service provided by home loan expert Alexander Heifetz,  with his professional attitude, high ethics and in-depth knowledge about existing loan products. He is always endeavour to bring the most suitable home loan package for his clients. 
I’ve known Alex for many years. He has handled all my home loans and refinance from start and has never disappointed me and always negotiated the best possible interest rate for me. 
With recent refinancing, all the major banks rejected my application due to tightened serviceability requirements mandated by the banking regulator although my LVR was well below 50% for all of my properties, but Alex took the time and analysed all the home loan products and packages and finally found suitable lender for me. He then carefully prepared all the financial documents to apply for the home loans. Alex has spent a tremendous effort working with lender from the start till the settlement stage ensuring the smooth transition of all my loans.  I could not be happier with Alex and would highly recommend his services to any prospective home buyer.
- Louie Liu - Bulleen, VIC
 
 
Alexander, Thank you very much for helping me out with all of this, for all of your help and advice throughout this process. 
It’s really much appreciated!
I'll have no hesitation to recommend you to my friends and family should they require your services.
- Marcel Dybner (Besser+Co Real Estate agent) - St Kilda East, VIC
 
I'm very grateful for all the effort that Alexander put into finding us a suitable home loan. Our situation was quite difficult, but he altimately made our dream of owning a home come true. Thank you again. Keep up the good work.
- Marina Labzina - Noble Park, VIC
 
Alex, I just wanted you to know I received my first call ever today from a VERY happy customer. In all my time in this role, I have always received emails from customers but never someone who has taken the time to call me. Maria was ecstatic at your service and said that your were just brilliant in answering all of her many questions, settling her loan and just being there for her.  Nothing was too much trouble and she always felt you were 100% on her side. This was the best of the "happy customer" feedback calls/emails I have ever received and she said she will refer you to many of her friends and family.Congratulations Alex and regards.
- Mark De Martino - Sales Director, Loan Market
 
We have always found Alexander to be thorough, efficient, thoughtful to our financial needs and financially savvy.
Alexander has secured numerous loans for us over the years and he had made everyone not only financially advantageous to us but also seamless when it came to processing the paperwork. We have benefited hugely from his experience and financial understanding, and are very grateful for his help over the years to expand our own property portfolio. Thank you Alexander, we would have no hesitation in continuing to recommend you to others as we have done in the past. You are one of the nicest and smartest financial people we know.
- Mark & Heather S. and Roslyn B. - Bentleigh, VIC
 
Alex, we just wanted to say thank you for your help with the latest loan.  It was great to know that it was all under control, as you do such a wonderful job and make things run smoothly.
- Mark & Heather S. and Roslyn B. - Bentleigh, VIC
 
Thank you so much for all your help, Alex. You have done a fantastic job in getting this through. We really appreciate your help. Thank you for all your hard work. Regards and thanks from the three of us - Rosslyn, Heather and Mark
- Mark & Heather Stielow and Rosslyn Ball - Bentleigh, VIC
 
Dear Alex, thank you very much for all your help & support in helping us achieve the purchase of our first home. I will definitely recommend you to our friends.
- Melinda Reynolds - Sandringham, VIC
 
Alex, Thank you very much for your help and all updates that you made available to us. I hope we will continue to do our business with you in the feature. It was a pleasure!
- Michael and Elena Nunn - Patterson Lakes, VIC
 
The service we received was of the highest quality. Alexander was extremely thorough, professional and generous with his time. I do not hesitate to recommend him.
- Nicholas Hamer-Smith and Sarah Haycox - Glen Waverley, VIC
 
Thanks Alex,
You have done a fantastic job. Kathy and I will be referring you whenever the opportunity arises.
- Paul Campbel (Director of Campbell Corporate Services) - Ormond, VIC
 
Thank you very much!  We really appreciate your help and enjoyed the whole process. We will definitely recommend your services to someone else and will keep in touch for further actions.
- Pavel Lu - Hoppers Crossing, VIC
 
Thank you Alexander, your work is greatly appreciated. Your efforts are often mentioned by us in a very positive note.
- Philip and Alison Hubbard - Moorabbin, VIC
 
Alexander has been very helpful to me through a number of mortgage applications. He has been very generous with his time and knowledge, always making sure that I understand what he recommends. He also respects my own goals and will tailor advice to suit me. I've recommended him to friends who have also been very happy with the results.
- Rachel Abel - St. Kilda East, VIC
 
Myself and family members are happy at the present house which you helped out for our financial planning and implementations to go through all the steps we need to get this opportunities. Also your approach and services are excellent up to end of this process. We wish very best to you and for your business.
- Raman - Dandenong, VIC
 
Great thank you to Alexander Heifetz for helping us through finding mortgage finance. Alexander has been helpful explaining the process and advising accordingly. We would highly recommend Alexander Heifetz to our network.
- Robert and Irina Baladyan - Carrum Downs, VIC
 
When you buy a property many things can go wrong. They may not be your fault, but they can easily be your problem. 
Having professionals that you have synergy, feel comfortable, not just looking for their money and fight for your case is a MUST.
Alex is indeed one of them!
- Saeed Hashemian and Ramak Bamzar - Kallista, VIC
 
Meeting Alexander Heifetz and further cooperation with him as professional broker made a huge impact on us when we were buying our first property.
The work of such a high quality professional like Alexander have brought us the real savings and profit while solving few banking and financial issues on multiple occasions.
Alexander makes sure to take a very good care about his clients, he is always available to answer all questions and to make the right choice.
We are very happy with our broker Alexander Heifetz and confident that he is the best in his profession.
- Sergei & Larissa Londar - Cheltenham, VIC
 
Alexander is very professional and knowledgeable! He was very quick to reply to any questions or issues that I had. He helped me throughout the entire loan process. He is highly recommended!
- Shemer Shimon Mann - Pioneer Bay, VIC
 
I have known Alexander Heifetz for approximately 14 years now, since his days with Aussie Home Loans. His up-to-date information and knowledge has been imperative to our decision making, finding the best available finance options suitable to our specific needs. His overall business ethics are highly appreciated, his response and delivery of information is prompt and communicated effectively making it easy to comprehend. Alex has remained in touch keeping us informed of market information relevant to our needs. I would highly recommend Alex to anyone looking for an honest and reliable finance specialist to manage all their finance needs.
- Simone Ramsdale - Noble Park, VIC
 
Thank you Alex ...You have been absolutely fantastic in arranging the loan for us, and we are very much obliged.  Of course we will refer you as we are able to do so.
- Spencer Easterbrook - Port Melbourne, VIC
 
My wife and I have known Alex for 10 years. He helped us with re-financing of our loan for the first property and with securing a new loan for our second property. Using his outstanding knowledge of financial products and extensive experience in the property market Alex was able to secure very good rates for us. Alex has exceptional problem solving skills. He can stay calm under pressure and find effective solutions in various difficult situations. Alex managed the whole process of loan application from start to finish. 
Alex is always ready to help, answer our questions and provide guidance on how to make right financial decisions. Thank you very much Alex for your hard work.
We were very satisfied with Alex’s service and would highly recommend Alex to anybody looking for any type of loan or financial advice.
- Vladimir & Evgeniya Ivanov - Bentleigh, VIC
 
We have been friends and former colleagues with Alex for many years now. 
It was somewhat surprising to see a few years back Alex moved away from IT to start a Finance business. However, knowing his resolve, dedication and attention to detail it is not surprising at all to see his business growing so successfully. It was comforting to know that we could count on Alex to help us when we needed help. A couple of years back, we engaged him to assist us obtain the loan for our investment portfolio and were very happy with the service provided - prompt, careful, patient, detailed.
- Zoran and Rada Milutinovic - South Clayton, VIC

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