Meet our lending specialists and mortgage brokers in Welshpool
Loan Market Bal and Associates helps customers based anywhere in Welshpool, Perth & its surrounds.
Balpreet Bal is a highly accomplished finance and mortgage broker, earning numerous prestigious awards in Western Australia. With a proven track record of success, Balpreet excels in providing expert financial guidance and securing optimal mortgage solutions for clients. Combining deep industry knowledge, exceptional customer service, and unwavering integrity, Balpreet has earned a reputation as a trusted advisor in the finance industry. His commitment to excellence and dedication to helping individuals and businesses achieve their financial goals sets him apart as a true leader in his field.
Swarnjeet (Sharon) Bal is a highly accomplished professional who has transitioned from the role of Finance Broker to General Manager at Bal & Associates. With a keen focus on efficiency and education, she has proven herself to be a skilled and knowledgeable leader. Sharon's expertise in the finance industry coupled with her exceptional leadership skills has enabled her to successfully navigate the challenges of managing a team and driving business growth. Her commitment to excellence and strategic decision-making make her an invaluable asset to the organization.
Parisa is a multilingual finance professional with a strong background in international relations and law. Having started as a finance support officer, she brings a wealth of knowledge and expertise to her Broking role. Parisa is well-equipped to handle complex financial matters. Her dedication and passion for her work, drives her to consistently deliver the best outcomes for her clients.
Ashleigh has an eye for detail and wealth of experience in banking and financial services. She just purchased a home and understands how stressful the experience can be so Ashleigh makes it her mission to ensure your home loan application process is as smooth as possible. She provides top-tier customer service and is happy to answer any questions you may have. Outside of work, Ashleigh enjoys spending time with friends and her dog.
Lara is relatively new to finance but she has 20 years of Customer Service experience, and 8 years of Management experience in her previous roles, where she managed 12 teams and looked after 80 staff members. She is enjoying the change of scene, and loves being able to use her transferable skills whilst becoming confident in a new industry. Lara is excellent in liaising with customers and has great attention to detail; and if there's anything she can't answer, she goes above and beyond to find out. In a past life Lara has been a ballroom dancer and teacher, an opera singer and teacher, and an actor.
Lending Support Specialist0864 542 607
Manpreet is an experienced Finance Customer Support Officer with a passion for providing exceptional service and resolving customer inquiries. With a strong background in finance and a genuine interest in helping others, he is dedicated to ensuring customer satisfaction and maintaining strong client relationships.
Aman supports our clients from Approval to Settlement. She organises our clients loan documents and takes care of all the correspondence with solicitors and lenders to ensure a smooth on time settlement. She also provides administration support to our team and will usually be one of your first points of contact if you give the office a call. Aman has an exceptional eye for detail and accuracy. Aman's passion for customer service has enabled her to expand her role rapidly. Aman has extensive knowledge and experience in construction loans. She will look after all your progress payments from start to finish so that the building journey is as stress-free as possible. She loves connecting with clients and contributing to the achievement of their life goal of owning a home. On the weekends she enjoys spending time with family and going out for dinner.
Client Services & Settlement Assistant0864 542 607
Jenny has been with Loan Market for over 8 years now. She is a highly motivated, dedicated and result-oriented professional with successful home lending experience for over 10 years. Jenny has been with Bal & Associates for 3 years. She assists with loan applications from lodgement to settlement (specialising in Construction) and has started negotiating better rates for the offices exisiting client database. During her free time, she loves spending quality time with her 5 yr old boy. He loves to help her around the kitchen, and they love baking! So much so, that if she was not in the home lending space, Jenny would love to open a bakery!
Lending Support Assistantneil.email@example.com
Neil is involved in assisting clients with their mortgage applications. Neil supports the team with the loan process and is involved in a wide range of tasks, such as collecting and verifying financial information and helping to ensure that all necessary documents are properly completed and prepared. Neil is a family man who loves to spend time with his family and play basketball in his spare time.
Your Private Broker and Loan Writer that works for you. Whether you are buying your First, second, third home, Property Refinance, an Invest Property or Development, Small business to Commercial property. I am here each step of the way to achieve the best outcome for YOU – MFAA Accredited – Diploma of Finance and Mortgage Broking Management – Certificate IV in Finance & Mortgage Broking
Aaron supports Steven and Justine in their administration tasks. With an extensive background in administration & customer service he has an eye for detail and accuracy, combined with a passion for finance. Aaron enjoys being outdoors, at the beach, hiking and going on adventures alone or with some friends.
More about Sharon and Balpreet Bal
Located in Welshpool, we are a family owned and run business. Sharon and Balpreet Bal previously worked as a Project Manager in Oil and Gas and Accountant respectively. We both come from very customer centric environments. We are a like-minded couple who are continually striving to achieve exceptional customer service.
We were both inspired to become Finance Brokers, after hearing some not-so-pleasant stories that their friends and family experienced whilst obtaining loans. We both wanted to both make a difference.
After the birth of our daughter, Sharon started with Loan Market in 2014. Being a broker created an opportunity for a balanced work and home life. Sharon took this opportunity with both hands which in turn contributed to her rapid success. We complement each other and work as a team to get the desired outcomes. We recently moved to a new location keeping an eye for growth.
What sets us apart from other brokers
“Treat clients the way you want to be treated” and you will be successful. First rate customer service is our priority.
The backbone of our business is notable customer service and personable qualities. We educate our clients and guide them towards the right product for them after understanding their needs and financial positions. This exceptional customer service has led to many client referrals, which is something we are both very proud of.
We look forward to receiving customer feedback as it assists us with continuously improving our processes. We have two full time customer service managers who look after our clients during their transaction and after settlement as well.
In recognition of her work, Sharon has won and been nominated for industry awards on a number of occasions.
- Finalist - Better Business Awards – Best Residential Broker 2020 - Balpreet Singh Bal
- Finalist - Better Business Awards – Best Customer Service (Office) 2020
- Winner- WA Young Professional Award 2019 - Balpreet Singh Bal
- Finalist- WA Customer Service Award- Individual 2019 - Balpreet Singh Bal
- Balpreet Singh Bal Listed in Top 100 Brokers list by Mortgage Professional Australia 2017,2018 & 2019
- Finalist- AMA Broker of the Year 2018 -Balpreet Singh Bal
- Finalist - Better Business Awards – Best Residential Broker 2017 - Sharon Bal
- Finalist - MPA Young Gun 2015-2016 - Sharon Bal
- Finalist - MFAA Young Professional 2016 - Sharon Bal
- Finalist - AMA Quality Young Gun of the year 2016
- Finalist - ABA Newcomer of the year
Loan Market Awards
- Winner - No. 1 Loan Market Broker WA (Receipted Settlements) 2019, 2018, 2017 - Balpreet Singh Bal
- Winner - Broker of the Year WA 2019, 2018, 2017 ( NPS Customer Service) - Balpreet Singh Bal
- Winner - Top Loan Market Business WA 2019, 2018, 2017, 2016- Loan Market Welshpool
- Winner - No. 1 Loan Market Broker WA (Receipted Settlements) 2016 - Sharon Bal
- Platinum Customer Service Award since 2016
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