Maddy Sellen

A Q&A with Maddy Sellen 

Tell us about your journey to become a Mortgage broker

I’ve always had a passion for helping people, and after spending several years in real estate, I realised that mortgage broking was the perfect way for me to make a deeper impact in my clients' property journeys.

As a mortgage broker, I’m dedicated to offering expert advice, transparent communication, and custom solutions that help my clients secure the best possible home loan for their unique needs. I’m proud to work with Loan Market Excel in Cabarita Beach, serving clients across the Northern Rivers, including areas like Goonellabah, Lismore, Wollongbar, Alstonville, and Ballina as well as beachside communities like Byron Bay, Lennox Head, Kingscliff, and Cabarita.

Why should someone choose you rather than going to a bank?

When you choose me as your mortgage broker, you’re not just another customer—you’re a valued client with unique needs. Unlike a bank, which offers limited options based on its own products, I work with a range of lenders to find the loan that’s the best fit for your financial situation and goals. 

Whether you’re buying your first home in Goonellabah, looking for an investment property in Lennox Head, or refinancing your mortgage in Alstonville, I take the time to listen to your needs and provide clear, personalised solutions. I don’t just help you secure a loan—I’m here to guide you through every step of the process, making sure you fully understand your options and feel confident about the decisions you’re making.

I then, as part of Loan Market Excel, have after Settlement Customer Care team, who continue to look after you, ensuring that you are getting the best rate and product, even after you’ve settled your original loan.

What support do you offer your clients?

At Loan Market Excel, we offer a range of services to ensure your mortgage journey is as seamless as possible. From the initial consultation to post-settlement support, I’m here to guide you through it all. I offer a service where I handle all the paperwork and logistics so you can focus on what matters most. This includes organising insurance quotes through our Concierge Team to streamline the settlement process and helping my clients access tools like Home Now, which can help you save on your energy and gas bills with a free comparison.

My focus is on providing a service that’s tailored to you, with long-term support that extends well beyond the signing of documents. I’m here to make sure your mortgage continues to meet your needs as life changes.

What do you enjoy most about living in the Northern Rivers?

The Northern Rivers is truly a special place to live, and I feel so fortunate to have always called this area home. The natural beauty here is second to none, from the laid-back beaches of Byron Bay to the lush hinterland surrounding it. I love how diverse the region is—whether I’m spending a day by the beach, enjoying the cool waters of a hidden waterfall, or exploring the local rivers, there’s always something new to enjoy.

It’s a community where people genuinely care about each other, and that makes it such a rewarding place to live and work.

When you’re not working, what do you spend your time doing?

When I’m not helping clients secure the home loan of their dreams, you’ll find me enjoying time with my family—my husband and our three young boys. We love exploring the Northern Rivers, whether that means a day at the beach at Lennox Head or going on an adventure to one of the area’s breathtaking waterfalls or serene lakes. I also have a passion for home renovation, which keeps me busy with creative projects around our house. There’s nothing more satisfying than taking a space and transforming it into something beautiful and functional.