Your team of Mortgage experts

I’m Steph Thomas, your local Loan Market Mortgage Broker located in Brisbane. I'm passionate about helping my clients take charge of their finances and achieve their home ownership dreams and with more than 20 years of finance experience I know I can assist. Whether you are looking for your first home, investing in another one or are wanting to refinance, I’ll be with you every step of the way. With access to over 60 banks and lenders and thousands of products, I’ll make the lenders work hard for you

Hello, I'm Lisa, an accomplished Operations Manager in the dynamic realm of finance. With a meticulous eye for detail and a strategic mindset, I've strive to optimise operational processes to enhance efficiency and to ensure a seamless journey for all of our clients. My experience extends across overseeing diverse financial functions, from risk management to regulatory compliance, fostering an environment of compliance and reliability. I am dedicated to driving excellence in operations, cultivating strong team dynamics, and implementing innovative solutions to meet the ever-evolving demands of the finance industry. My commitment lies in maintaining operational excellence, enabling all of us here to thrive in a rapidly changing financial landscape for the benefit of all of our clients.

With over 15 years of experience in the finance industry, I help clients find the right financial solutions for them. Having worked in banking under one of the Big 4 banks, and transitioning into mortgage broking, I'm driven to help my clients achieve their goals through access to a wider panel of lenders.

As a dedicated mortgage broker, I bring over 8 years of unwavering commitment to assisting my clients in achieving their homeownership dreams. My extensive experience in the ever-evolving real estate financing landscape allows me to navigate the complexities of mortgage processes with precision and expertise. By staying abreast of market trends and regulatory changes, I provide tailored solutions that align with each client's unique financial goals. Whether guiding first-time homebuyers or supporting seasoned investors, my goal is to make the mortgage journey seamless.

I started in Banking with Westpac in 2006 working my way up to Relationship Manager within the Premium section of the bank which focused on building relationships with the bank's high-net-worth clients. I moved into Mortgage Broking in 2015 with Mortgage Choice in Ashgrove before moving across to Loan Market in late 2022. As a Mortgage Broker, I bring my passion and years of industry experience - rather than having one lender's option, I thrive with the huge choice that a broker can access. I love the fact that, in the broker space, I have far more choices and solutions for clients than just one bank's products and policy. I can solve more problems and deliver better outcomes to more people than I ever could at a bank.

Fueled by a genuine passion for connecting with people and a firm commitment to delivering exceptional service, I bring a customer-centric approach to each interaction. My aim is to ensure that every client not only receives attentive support but also feels genuinely heard and valued throughout their journey. I thrive on tackling challenges and am wholeheartedly dedicated to devising personalized solutions that cater to individual needs. As a new member of this vibrant team, I am excited to contribute my skills and passion to craft positive experiences for our clients.

I joined the business in 2018 and it is my role to ensure that you always receive the highest level of customer service and that your experience with us exceeds your expectations. I will prepare and manage your finance application until you have your house keys in your hand, or your refinance loan is firmly in place. It will be my pleasure to hold your hand right through this rewarding journey!! I have acquired significant experience to deal with all types of lending and financial situations. I have been dealing with Banks, Real Estate Agents and Solicitors both personally and professionally for many years. I pride myself on attention to detail and will ensure your application is followed through in a timely manner. I am always happy to help you and will not give up until I know you are completely happy and satisfied with our service. We love assisting our clients by placing them in a better financial position.