Your team of Mortgage experts

I’m Steph Thomas, your local Loan Market Mortgage Broker based in Brisbane. With over 20 years of experience in finance, I’m passionate about helping clients take control of their finances and achieve their home ownership goals. Whether you’re buying your first home, growing your property portfolio, or refinancing for a better deal, I’ll guide you every step of the way. With access to more than 60 banks and lenders, and thousands of loan products, I’ll make the lenders work harder so you don’t have to.

With over 20 years in the banking and finance industry and previous experience in the insolvency and corporate recovery industries too, I love everything to do with finance. My passion is helping others to achieve success. I work with kindness, integrity and compassion to help my clients with their financial goals. I pride myself on my exceptional customer service. My areas of specialty are: Business and Commercial Finance Home Loans Investment Loans Self-Managed Super Fund Lending

I’m a seasoned mortgage broker with many years of experience. My passion for helping people navigate the often-complex world of home loans has been the driving force behind my career. Throughout the years, I’ve worked with a wide range of clients—from first-time homebuyers to seasoned investors—guiding them toward the best financing solutions tailored to their needs. My approach is always personalized and transparent, ensuring my clients feel informed and confident throughout the process. I believe that the key to success is building strong relationships and earning the trust of every individual I work with. It's incredibly rewarding to see my clients achieve their dreams of homeownership.

With over two decades of experience in the financial services industry, Andrew Thompson is a seasoned Mortgage Broker and a visionary leader in the mortgage and lending sector. Currently serving as the Head of Growth at Loan Market Ignite, Andrew combines his deep industry expertise with innovative strategies to drive growth and deliver exceptional outcomes for clients. Andrew’s passion for empowering clients and his ability to simplify complex financial processes make him a trusted advisor in the mortgage industry. Whether you’re navigating your first home purchase or exploring investment opportunities, Andrew is dedicated to helping you achieve your property goals with confidence.

With over eight years of experience in consumer and commercial lending, I empower businesses and individuals with tailored financial solutions. Managing a portfolio of 40 lenders, I’ve successfully facilitated more than 10,000 transactions, consistently solving complex challenges under pressure. Combining strong analytical skills with clear communication, I guide clients through every stage of the lending process while ensuring compliance and confidence. Dedicated to precision, collaboration, and innovation, I deliver results that help clients thrive in today’s dynamic finance industry.

With over 15 years of experience in the finance industry, I help clients find the right financial solutions for them. Having worked in banking under one of the Big 4 banks, and transitioning into mortgage broking, I'm driven to help my clients achieve their goals through access to a wider panel of lenders.

As a dedicated mortgage broker, I bring over 8 years of unwavering commitment to assisting my clients in achieving their homeownership dreams. My extensive experience in the ever-evolving real estate financing landscape allows me to navigate the complexities of mortgage processes with precision and expertise. By staying abreast of market trends and regulatory changes, I provide tailored solutions that align with each client's unique financial goals. Whether guiding first-time homebuyers or supporting seasoned investors, my goal is to make the mortgage journey seamless.

I started in Banking with Westpac in 2006 working my way up to Relationship Manager within the Premium section of the bank which focused on building relationships with the bank's high-net-worth clients. I moved into Mortgage Broking in 2015 with Mortgage Choice in Ashgrove before moving across to Loan Market in late 2022. As a Mortgage Broker, I bring my passion and years of industry experience - rather than having one lender's option, I thrive with the huge choice that a broker can access. I love the fact that, in the broker space, I have far more choices and solutions for clients than just one bank's products and policy. I can solve more problems and deliver better outcomes to more people than I ever could at a bank.

Fueled by a genuine passion for connecting with people and a firm commitment to delivering exceptional service, I bring a customer-centric approach to each interaction. My aim is to ensure that every client not only receives attentive support but also feels genuinely heard and valued throughout their journey. I thrive on tackling challenges and am wholeheartedly dedicated to devising personalized solutions that cater to individual needs. As a new member of this vibrant team, I am excited to contribute my skills and passion to craft positive experiences for our clients.

I joined the business in 2018 and it is my role to ensure that you always receive the highest level of customer service and that your experience with us exceeds your expectations. I will prepare and manage your finance application until you have your house keys in your hand, or your refinance loan is firmly in place. It will be my pleasure to hold your hand right through this rewarding journey!! I have acquired significant experience to deal with all types of lending and financial situations. I have been dealing with Banks, Real Estate Agents and Solicitors both personally and professionally for many years. I pride myself on attention to detail and will ensure your application is followed through in a timely manner. I am always happy to help you and will not give up until I know you are completely happy and satisfied with our service. We love assisting our clients by placing them in a better financial position.

I’m a dedicated operations manager with over five years’ experience spanning event management, design and marketing. I thrive on bringing ideas to life and streamlining the moving parts. Delivering memorable events, and crafting brand moments that feel human. Whether it’s building a process, launching a campaign, or hosting a room full of people, I’m happiest when I’m creating genuine connection with the community, both digitally and face to face.

I’m Nicola, and I’ve spent more than 30 years in the finance industry across Australia and New Zealand, helping clients secure lending solutions that genuinely fit their goals. My approach is simple: listen first, tailor the strategy, and keep communication clear and transparent from start to finish. I’m proud of the long-term relationships I build, grounded in trust, reliability, and service that goes the extra mile. Outside of work, time with family and friends keeps me grounded; the same values of connection and care guide how I support my clients every day.

I’m Reeya, Para Broker with over four years of experience in the finance industry. I specialise in managing loan applications end-to-end, ensuring accuracy, efficiency, and clear communication at every stage. I excel at structuring applications, liaising with lenders, and keeping things moving behind the scenes so clients and brokers have a smooth experience. What I love most about my role is sharing the good news when a loan is approved and seeing the genuine excitement and relief from clients. Knowing I’ve played a part in helping someone achieve their goals is what motivates me every day.

I’m a Parabroker with five years’ experience across lending and financial advice. I love helping clients find the right loan and guiding them through the process from start to finish. I work behind the scenes and my role is all about comparing lenders, keeping deals running smoothly, but also having real chats with clients along the way. My favourite part? When a pre-approved first home buyer finally secures their property and we can jump straight to formal approval - I love seeing their excitement when they realise how easy it all felt.