An award-winning team of mortgage and finance brokers

paul.hixon@loanmarket.com.au

07 3555 6390 

Paul has over fifteen years’ experience as a broker and draws on a decade-long career in residential property sales and management to help you navigate your lending journey with expertise and compassion. Specialising in residential lending, Paul strives to simplify lending to empower your financial decisions at every stage of your property journey. Paul was awarded Queensland Mortgage Broker of the Year in 2022 and has been named in the top 100 mortgage brokers in Australia since 2020. He is recognised as one of Loan Market’s top brokers, securing a place in the Chairman’s Club since 2017 due to the number of people he’s supported and loans he has secured for them.

rachael.verhoeven@loanmarket.com.au

07 3555 6390

With over a decades’ experience in the finance industry, Rachael provides invaluable administrative support to the entire team. With exceptional organisation, communication and problem-solving skills, she enables the personalised, expert service we are proud to provide to every client.

chris.grimshaw@loanmarket.com.au

0490 866 645

Chris assists clients from initial borrowing capacity through to settlement and beyond, offering dedicated ongoing support and annual rate reviews. Specialising in complex lending solutions, he is passionate about securing the right finance deals to enable his clients to achieve their property ownership and investment goals. Chris acts in his clients’ best interests to compare market options and deliver a finance solution tailored to their needs - whether they are purchasing their first home, securing bridging finance or expanding their investment property portfolio.

shaun.venn@loanmarket.com.au

0412 007 821

With close to twenty years’ experience in real estate as well as banking and home loans at a major bank, Shaun has always found joy in helping others achieve their property goals. Taking the time to become familiar with the needs and current situation of each individual, Shaun is able to assess capabilities and possibilities to provide suitable options. By offering guidance throughout the application process, fast responses and quick turnaround times, Shaun provides invaluable support and exceptional results for his clients, from the first inquiry, into the future.

mark.rinaldi@loanmarket.com.au

0490 427 839

Born and raised in the North East of England, Mark's professional journey began with a degree in Architecture, which provided a strong foundation in complex problem-solving. He quickly transitioned into corporate finance at Ernst & Young (now EY).

After earning his Chartered Accounting qualification, a desire for international experience led Mark to Brisbane in 2008. Over the next 15 years, he became a specialist in Transfer Pricing within the Big 4 accounting firms, advising multinational corporations on complex international tax and financial structures.

Driven by a passion for property and a desire to help individuals rather than global entities, Mark made the strategic transition to mortgage broking, joining the team at LMNF—a company he has long admired for its exceptional service.

Now a fully qualified mortgage broker holding his Diploma in Finance and Mortgage Broking, Mark leverages his extensive background to deliver exceptional results. Over the past year, he has successfully navigated a wide spectrum of complex lending scenarios. From guiding First Home Buyers through Government schemes to structuring SMSF lending, double bridging deals, and DHOAS loans, Mark has proven his ability to secure the best possible outcomes for every client he serves.

keaton.williams@loanmarket.com.au

0492 904 150

Keaton provides invaluable support to Paul, sourcing lending solutions to service every client’s needs. He provides guidance throughout their loan journey, from pre-application to approval. Paul then continuously reviews existing loans post-settlement to ensure clients receive the most competitive offers and rates. Keaton helps the entire team identify continuous improvement opportunities, while enabling clients to achieve their financial goals.

lauren.ciseau@loanmarket.com.au

0493 494 772

Lauren Ciseau is a qualified Mortgage Broker and MFAA Member with more than 10 years of experience in lending operations and client management. She is highly regarded for her expertise as a Parabroker, overseeing the full mortgage process from initial client engagement through to formal approval.

Recognised for her strong client relationships and clear, proactive communication, Lauren specialises in investor lending, refinancing, and purchase loans. She undertakes comprehensive lender research, models complex borrowing scenarios, and prepares tailored loan strategies designed to achieve sustainable, long-term financial outcomes.

peta.paschali@loanmarket.com.au

0493 487 262

Joining our team as a broker in 2026, Peta brings more than three years’ experience in the finance industry, guiding clients from the very first call through to formal approval and beyond. Having worked across PAYG, self-employed, trust, company and SMSF lending, she takes the time to understand each client’s goals, whether buying a first home, investing or refinancing, before comparing options across a wide panel of lenders to find the right fit. Holding a Cert IV in Finance & Mortgage Broking, with her Diploma of Finance & Mortgage Broking Management nearing completion, Peta stays in touch long after settlement to support her clients’ next move.

lachlan.joliffe@loanmarket.com.au

0492 904 148

As your dedicated Client Support Manager, Lachlan is the vital link between our team and your successful loan approval. Drawing from a strong background in both fast-paced operational environments and high-volume customer service, he combines exceptional multitasking with a warm, approachable style. He juggles multiple moving parts under pressure, bringing that same operational precision to your finance journey by expertly managing application timeframes and meticulously handling all required document collection. From day one, his mission is to act as your proactive single point of contact. With a natural talent for anticipating client needs and delivering a welcoming, personalised experience, he ensures continuous communication so you always know exactly where your application stands with the lender. With Lachlan in your corner managing the paperwork and deadlines, you can expect a highly organised, stress-free process guided by someone who knows exactly how to keep your loan moving forward to approval. 

tanya.martin@loanmarket.com.au

0483 877 984

As our dedicated settlements manager with close to thirty years’ experience in the industry, Tanya guides clients to ensure the process is smooth and efficient. She acts as the link between lenders, solicitors and clients, ensuring seamless communication and complete accuracy. No errors or issues go unnoticed by Tanya. Her exceptional eye for detail and impeccable time management, as well as her ability to negotiate with banks in the clients’ favour, ensures our customer service is extraordinary.

mikaela.collado@loanmarket.com.au

07 3555 6390

Mikaela joins the team as our Broker Support Officer, providing essential, dedicated assistance to our brokers. Mikaela ensures that the entire loan application process runs smoothly and efficiently, from file preparation to submission. Her detail-oriented approach and strong organisational skills guarantee that all documentation is accurate and compliant, speeding up approval times for our clients. Mikaela is committed to exceptional service and plays a vital role in maintaining the high standards and quick turnaround times our clients expect.

kersie.bundalian@loanmarket.com.au

07 3555 6390

Kersie has been an integral part of our team for over two years, serving as the dedicated Broker Support to Chris Grimshaw. With a deep understanding of the end-to-end application journey, she is the friendly voice ensuring all client documentation is collected, organised, and processed with absolute precision. Kersie’s superb attention to detail and proactive communication streamline Chris’s workflow, allowing the team to meet tight deadlines while ensuring every client experience remains smooth and stress-free. 

ash.bishop@loanmarket.com.au

0490 356 553

As a Client Success Manager, Ash is driven by one core mission: ensuring clients hold the sharpest rates and the strongest financial position long after settlement.

Ash brings a unique blend of skills to the brokerage, drawing on a background in hospitality and tuition. Years in hospitality instilled a proactive approach to anticipating client needs, while tutoring honed a talent for breaking down complex concepts into clear, digestible advice. Whether negotiating pricing restructures with lenders or explaining market shifts, Ash ensures clients feel completely confident and informed.

Currently completing a Bachelor of Advanced Finance and Economics, Ash backs up this standard of care with top-tier analytical expertise. By constantly monitoring the market and running the numbers, Ash proactively fights for the most competitive pricing to keep your financial goals on track.