Your team of Mortgage experts

I’m Steph Thomas, your local Loan Market Mortgage Broker based in Brisbane. With over 20 years of experience in finance, I’m passionate about helping clients take control of their finances and achieve their home ownership goals. Whether you’re buying your first home, growing your property portfolio, or refinancing for a better deal, I’ll guide you every step of the way. With access to more than 60 banks and lenders, and thousands of loan products, I’ll make the lenders work harder so you don’t have to.

Hello, I’m Lisa, an experienced Operations Manager in the finance industry. With a strategic mindset and strong attention to detail, I focus on optimising processes to boost efficiency and create a seamless experience for clients. My expertise spans risk management, regulatory compliance, and leading operational teams to deliver consistent, reliable outcomes. I’m passionate about driving operational excellence, fostering collaboration, and introducing innovative solutions to keep pace with the ever-changing financial landscape—ensuring both our clients and our team thrive.

I’m a dedicated mortgage broker with years of experience helping clients navigate the complexities of home loans. My passion lies in making the process simple, transparent, and tailored to each client’s unique needs. Over the years, I’ve supported everyone from first-time buyers to seasoned investors, guiding them toward smart financing solutions that fit their goals. I believe success comes from building strong, trusted relationships—and nothing is more rewarding than helping clients turn their homeownership dreams into reality.

With over two decades of experience in the financial services industry, Andrew Thompson is a seasoned Mortgage Broker and a visionary leader in the mortgage and lending sector. Currently serving as the Head of Growth at Loan Market Ignite, Andrew combines his deep industry expertise with innovative strategies to drive growth and deliver exceptional outcomes for clients. Andrew’s passion for empowering clients and his ability to simplify complex financial processes make him a trusted advisor in the mortgage industry. Whether you’re navigating your first home purchase or exploring investment opportunities, Andrew is dedicated to helping you achieve your property goals with confidence.

With over eight years of experience in consumer and commercial lending, I empower businesses and individuals with tailored financial solutions. Managing a portfolio of 40 lenders, I’ve successfully facilitated more than 10,000 transactions, consistently solving complex challenges under pressure. Combining strong analytical skills with clear communication, I guide clients through every stage of the lending process while ensuring compliance and confidence. Dedicated to precision, collaboration, and innovation, I deliver results that help clients thrive in today’s dynamic finance industry.

With over 15 years of experience in the finance industry, I help clients find the right financial solutions for them. Having worked in banking under one of the Big 4 banks, and transitioning into mortgage broking, I'm driven to help my clients achieve their goals through access to a wider panel of lenders.

Carol is a dedicated Loan Writer at Loan Market Ignite, bringing her wealth of experience to help clients achieve their property dreams. Her focus is on providing exceptional service and finding the right loan solutions for each individual's needs. Outside of work, Carol finds balance and inspiration in nature. Whether she's kayaking along the coast, enjoying a run, or simply walking on the beach, the outdoors plays a significant role in her life. Family and friends are also incredibly important to Carol, and she cherishes the time spent connecting with them. Known for her direct and honest approach, you can always expect clear and transparent communication when working with Carol. You can feel confident that you're in capable hands with Carol and the Loan Market Ignite team.

As a dedicated mortgage broker, I bring over 8 years of unwavering commitment to assisting my clients in achieving their homeownership dreams. My extensive experience in the ever-evolving real estate financing landscape allows me to navigate the complexities of mortgage processes with precision and expertise. By staying abreast of market trends and regulatory changes, I provide tailored solutions that align with each client's unique financial goals. Whether guiding first-time homebuyers or supporting seasoned investors, my goal is to make the mortgage journey seamless.

I started in Banking with Westpac in 2006 working my way up to Relationship Manager within the Premium section of the bank which focused on building relationships with the bank's high-net-worth clients. I moved into Mortgage Broking in 2015 with Mortgage Choice in Ashgrove before moving across to Loan Market in late 2022. As a Mortgage Broker, I bring my passion and years of industry experience - rather than having one lender's option, I thrive with the huge choice that a broker can access. I love the fact that, in the broker space, I have far more choices and solutions for clients than just one bank's products and policy. I can solve more problems and deliver better outcomes to more people than I ever could at a bank.

Fueled by a genuine passion for connecting with people and a firm commitment to delivering exceptional service, I bring a customer-centric approach to each interaction. My aim is to ensure that every client not only receives attentive support but also feels genuinely heard and valued throughout their journey. I thrive on tackling challenges and am wholeheartedly dedicated to devising personalized solutions that cater to individual needs. As a new member of this vibrant team, I am excited to contribute my skills and passion to craft positive experiences for our clients.

I joined the business in 2018 and it is my role to ensure that you always receive the highest level of customer service and that your experience with us exceeds your expectations. I will prepare and manage your finance application until you have your house keys in your hand, or your refinance loan is firmly in place. It will be my pleasure to hold your hand right through this rewarding journey!! I have acquired significant experience to deal with all types of lending and financial situations. I have been dealing with Banks, Real Estate Agents and Solicitors both personally and professionally for many years. I pride myself on attention to detail and will ensure your application is followed through in a timely manner. I am always happy to help you and will not give up until I know you are completely happy and satisfied with our service. We love assisting our clients by placing them in a better financial position.