Join Loan Market Double Bay to leverage our award-winning systems and staff support
"You do not rise to the level of your goals. You fall to the level of your systems". James Clear, author of Atomic Habits.
This philosophy underpins the growth of Loan Market Double Bay. Dan Pym, the business founder, with more than 20 years with Loan Market, recognised that administrative demands and increasing process complexity limited effectiveness. Starting in 2014, Dan implemented non negotiable systems. This shift allowed Dan to grow from settling around $40 million a year, to the team settling $346 million last year, and targeting around $480 million this year. We are focused on the team performing, rather than making it all about the individual.
What our clients have to say
The Solution to the Broker's Biggest Challenges
We have solved the two biggest challenges brokers face. Brokers often become really technically sound and know what to do, but don’t have enough leads. Alternatively, they have plenty of leads, but get overrun with managing staff and keeping it all together. Other brokers and associates who want to be brokers don’t get any opportunity to grow as they work for businesses with no growth potential or mindset.
A Clear Path to Ownership and Success
We have a history of turning CSMs and associates into brokers. Two of the business partners started with the company as CSMs or associates and are now directors and shareholders. We also recognised that brokers want to do Joint Ventures (JVs) whereby they are self employed and own their own clients, but still see the value in a bigger business leveraging our process. As of December 2025, we have 9 brokers and 9 support staff across our franchises.
- Tommy Nguyen: Tommy was one of Dan's first hires as a Client Support Manager (CSM). The business took off, settling $90M in his first year, then $107M in the second year. Tommy was promoted to broker and then senior broker with his own support staff, and then launched the second franchise at Erskineville.
- Thep Sylaprany: Thep started as a CSM four years ago before being promoted to broker. He now runs the Castle Hill franchise.
- Max White: Max joined us whilst completing a university degree in finance in 2023. After 12 months learning the role of a CSM, Max was promoted to broker, then decided to go the JV self employed route. Max is due to hit a personal best month in December 2025 of circa $35M for the month.
- Samuel Landis: Sam joined our JV self employed model in June 2024. Now, 18 months later, Sam is on track to settle $60M.
- Selmina Aganovic: Selmina joined us in October 2020 as a salaried broker. Earlier this year, Selmina changed from salaried to the JV self employed model, which has allowed her to work at her own pace and she is on track to settle $50M this year.
- Tomas Klein: Tomas joined recently from a major bank where he had 20 years of experience in commercial and private banking. Tomas will settle $40M in his first four months with the team.
Our Point of Difference and Value Proposition
When you get the process right, the broker can focus on speaking to clients and referrers, strategising options for clients, and following up leads. It is very hard for a broker looking to grow their business to write enough volume and replicate our process.
The Support System
- Client Support Manager (CSM): Does all of the data entry, categorising the documents, and letting you know what is outstanding. The CSM also does daily follow ups with the lender and provides the broker with daily status reports.
- Credit Analysts: Makes sure the deal works, ensures all documents are held, and completes all of apply online and compliance documents.
- Settlement Manager: Once the loan is approved, this dedicated officer liaises with the clients, lenders, and solicitors through to settlement.
- Annual Review Officer: A full time officer who reviews all clients loan interest rates every year, seeking to improve their rates.
- Social Media Manager: A full time officer dedicated to creating content for the brokers and getting their name out in the market.
What We Look For
We seek individuals who want to join a thriving, competitive, and supportive environment.
For Brokers Joining the Team
- Team Players: A 'no dickhead policy' applies. We want brokers who can fit in, support their fellow brokers, and create a competitive environment to bring out the best in everyone.
- Growth Mindset: We set targets for $50M from each broker, and help them get there. Once that target is hit, we help them get to $75M then $100M and beyond.
- Resources and Network: You will own your clients. We provide a desk, marketing material, support staff, and help with referral agreements. We have JVs with Ray White Double Bay, Erskineville, and Castle Hill.
- Technical Safety: Our team has amazing experience, from residential, commercial, business, complex financials, and private banking, so you are not going to lose deals by making mistakes.
For CSMs and Associates
We are currently looking to add a CSM to support Tommy, and are looking for someone who wants to be a broker and become successful.
- Must have at least one year of experience and understand finance.
- Must care about clients and understand they are making a huge commitment and you need to do everything you can to help them in that journey.
- Must be willing to get on the phones and call clients and create leads.
- Must keep turning up and giving it all you got.